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Introduction At Skill Solution, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data.

What Personal Data Do We Collect?

  • Contact information such as name, job title, postal and business addresses, telephone numbers, and email addresses.
  • Payment data necessary for processing payments and fraud prevention, including credit/debit card details.
  • Other data as needed for our services, such as identity verification, career history, academic qualifications, health information, dietary preferences, or criminal records, based on your consent.

How Do We Collect Your Personal Data?

  • When you inquire about our services/courses.
  • Through interactions with our website.
  • When you register for a training course or event.
  • From third parties such as academic establishments, professional bodies, or publicly available records.

Use of Personal Data

  • To provide training and support services.
  • Managing and administering business relationships, including payments, billing, and collections.
  • Compliance with legal obligations.
  • To improve our services and communications.
  • Protecting the security of our systems and preventing fraud.
  • For insurance and compliance monitoring.
  • Legal and regulatory compliance.

Consent-Based Processing

  • For marketing communications, customer surveys, and promotional activities, subject to your consent and opt-out rights.

Data Sharing

  • We will not sell your personal information.
  • We may share your data within our group for marketing purposes, with service providers, regulatory bodies, or as legally required.
  • We maintain control over your data and use appropriate safeguards.

Data About Others

  • If you provide us with someone else’s data, ensure they are aware of this policy and have consented to you providing their data.

Data Security

  • We use technical and organizational measures to protect your data, stored in our IT systems or physical files.

Updating Your Data

  • Please inform us of any changes to your personal data.

Data Retention

  • We retain your data as long as necessary for our services or as legally required.

Your Rights

  • Under GDPR, you have various rights, including access, rectification, erasure, and objecting to processing.
  • To exercise these rights, contact us as specified below.

Policy Updates

  • We may update this policy to reflect changes in data processing or legal requirements.

Contact Us

  • For any queries or comments regarding this policy, please contact info@skillsolution.co.uk.